Shipping & Delivery

The details below apply to retail orders on FlagsImporter.com.

Expedited Cutoff

12:00 PM PST (M–F)

Standard Shipping

2–5 Business Days

Fulfillment Location

All Orders are Shipped from our California Warehouse

Note: The content below is verbatim from our policy. For urgent delivery needs, please choose an expedited option before 12 PM PST (Mon–Fri).

Daily Shipping Cutoff

Daily Shipping Cutoff for orders placed with expedited shipping (UPS 3-Day Select, UPS 2nd Day Air or UPS Next Day Air) is 12pm PST (3pm EST), Monday-Friday. Expedited orders placed after this time will ship the next business day.

We ship all orders by the next business day whenever possible. Once an order leaves our warehouse, delivery timelines are determined by the carrier and are outside of our control. Flags Importer is not responsible for shipping or transit delays, carrier disruptions, weather-related delays, or errors resulting from incorrect or incomplete shipping addresses provided at checkout. Any address corrections, reroutes, or delivery exceptions may result in additional fees or delays and are the responsibility of the customer. Orders placed over the weekend/holiday will be shipped the following business day.

Transit time does not include weekends or holidays.

LOCAL WILL CALL

At Checkout, once you enter your local Southern California address, The "Will Call" option will populate under "Shipping Options". Will Call Orders are processed and ready for pickup within 2 business days, you will be emailed once your order is ready. Will Call Pickup hours are M - F 9am - 4:30pm

DOMESTIC SHIPPING OPTIONS

STANDARD SHIPPING

Orders weighing less than 2 pounds ship via our most economical method through United States Postal Service (USPS) Ground Advantage. Please ensure the shipping address provided can receive postal mail, as delivery issues caused by non-deliverable addresses are the customer’s responsibility. Transit time is typically 2–7 business days once shipped. Tracking information may take up to 48 hours after shipment to update and display movement.

UPS GROUND

UPS Ground ships from our California warehouse to all 50 states and Puerto Rico. Transit time is typically 1–5 business days within the U.S. and depends on the destination state. Transit times exclude the ship date, weekends, and major holidays. Delivery dates are estimates and not guaranteed, and delays may occur due to weather or carrier conditions. A physical address is required—UPS cannot deliver to PO Boxes.

UPS Ground Estimated Transit Time Map

3 DAY SELECT

UPS 3-Day Select ships from our California warehouse to all 48 contiguous states and delivers in 3 business days after shipment. Transit times exclude the ship date, weekends, and major holidays. Delivery dates are estimates and not guaranteed, and delays may occur due to weather or carrier conditions. A physical address is required—UPS cannot deliver to PO Boxes. UPS cannot deliver to Post Office Boxes. Please specify a physical address during checkout. In cases of extreme weather delays, shipping is nonrefundable per UPS policy.

2ND DAY AIR

UPS 2nd Day Air ships from our California warehouse and delivers in 2 business days after shipment. Transit times exclude the ship date, weekends, and major holidays. Delivery dates are estimates and not guaranteed, and delays may occur due to weather or carrier conditions. UPS cannot deliver to Post Office Boxes. Please specify a physical address during checkout. In cases of extreme weather delays, shipping is nonrefundable per UPS policy.

NEXT DAY AIR

UPS Next Day Air ships from our California warehouse and delivers the next business day after shipment. Transit times exclude the ship date, weekends, and major holidays. Delivery dates are estimates and not guaranteed, and delays may occur due to weather or carrier conditions. A physical address is required—UPS cannot deliver to PO Boxes. (Order must be placed before 12pm PST for same day shipment) UPS cannot deliver to Post Office Boxes. Please specify a physical address during checkout. In cases of extreme weather delays, shipping is nonrefundable per UPS policy.

NEXT DAY AIR (EARLY AM)

UPS Next Day Air Early ships from our California warehouse and delivers the next business day by 10:00 AM to most locations in the 48 contiguous states. Transit times exclude the ship date, weekends, and major holidays. Delivery dates are estimates and not guaranteed. Orders must be placed before 12:00 PM PST for same-day shipment. If this option does not appear at checkout, the address is not eligible for Early AM delivery. A physical address is required—no PO Boxes. UPS cannot deliver to Post Office Boxes. Please specify a physical address during checkout. In cases of extreme weather delays, shipping is nonrefundable per UPS policy.

INTERNATIONAL SHIPPING OPTIONS

CANADA STANDARD

Canada Standard is generally 7-14 business days. Brokerage fees and customs will be charged.

CANADA ECONOMY

Canada Economy goes through UPS's Mail Innovations international program, similar to USPS First Class Mail. Delivery can take 2-4 weeks. Delivery will be made by Canada Post.

OTHER COUNTRIES

Flags Importer now offers a special checkout with specialized shipping options to many countries around the world. You will have the opportunity to pre-pay your duties and brokerage with your shipping fees. You will also see the landed cost in your own currency.